Checking the Status of Your Order
Checking of the status of your order can be done by logging into your account. Once it has been shipped you should see a tracking number for the carrier you chose at checkout. That should give you the latest information about the status of your fabric.
Please note, that until your fabric is shipped the status of your order is considered processing. This means that your order is being cut and packaged. If you intend to cancel your order please be advised to our Can I Change or Cancel An Order?
Can I Change or Cancel An Order?
Your window to change or cancel an order is not a set amount of time. Our policy is this: No changes are allowed once processing has begun. For us, "PROCESSING" status begins once any of your fabric order is cut. NOTE: if you cancel the order after ...
What is the order process and timeline?
Typically, we begin processing your order (note: this means cutting) 24-48 hours after the order has been placed. Sometimes, if we are slow orders will be processed in the same day. If you have any questions then you should reach out to our ...
How to order samples
Ordering samples is very easy! We created a dedicated button to ordering samples in both our actual product pages and in our "quick view' option as well. Just add it to your card and proceed to check out. There is a 99.9% chance that your sample ...
How do I enter a promotion code for my order?
Promotional codes and coupon codes are entered during the final checkout screen. See the desktop screenshot below. Enter coupon code and apply promo. The coupon will update your cart total automatically! Non-eligible fabrics will not be included ...
Shipping & Delivery
Depending on what you order we may use a different shipping carrier. Please contact our staff for any specific needs. **UPDATE July 1 2020. Due to COVID-19, Current Processing Times Is 1-2 Business Days** Express Orders Express Orders process on the ...